How can we help?
Find guides, documentation, and answers for calls, billing, jobs, and work sessions.
Getting Started
Quick Start Guide
Get up and running with the CallPayMin API in under 5 minutes.
Organization Onboarding
Complete your organization setup and choose your payment mode.
Understanding Payment Modes
Learn the difference between Self-Managed and Fully Managed payment modes.
API Integration
API Authentication
Learn how to authenticate your API requests with API keys and scopes.
Creating Calls
How to create video/audio calls programmatically via the API.
Managing Users
Create and manage users (experts and questers) through the API.
Webhooks Setup
Configure webhooks to receive real-time notifications about events.
Billing & Pricing
API Pricing Explained
Understand our usage-based pricing for calls, chats, AI summaries, and more.
Self-Managed Mode
You handle billing and payouts. Lower costs, full control over payments.
Fully Managed Mode
We collect customer funds through NMI, maintain ledgers, and manage earnings release.
Subscription Plans
Compare Free, PAYG, Starter, Professional, Growth, and Enterprise plans.
Features
Video & Audio Calls
Enterprise-grade WebRTC with global TURN servers.
AI Call Summaries
Automatic transcription and AI-powered call summaries.
Chat Messaging
Async messaging between users with per-message billing.
Usage Analytics
Track API usage, call minutes, and costs in real-time.
Jobs & Work Sessions
Jobs API
Pay-as-you-go jobs where customers post work, providers apply, and time is billed per minute.
Work Sessions
Manage screen-sharing work sessions between questers and experts.
Application Reviews
Review and manage job applications from experts.
Session Recordings
Access screenshots and recordings from work sessions.
Security & Compliance
API Key Security
Best practices for managing and securing your API keys.
Data Privacy
How we handle and protect your organization's data.
Webhook Security
Verify webhook signatures to ensure authenticity.
Understanding Payment Modes
Choose the mode that best fits your business model
Self-Managed Mode
You handle billing, we handle the calls
In Self-Managed mode, you're responsible for billing your customers and paying out your experts. This gives you full control over your payment flow and pricing strategy.
Benefits
- +Lower API costs when you operate your own payment system
- +Full control over your pricing and margins
- +Use your existing payment infrastructure
- +Webhooks notify you of balance events
- +Direct relationship with your customers
Considerations
- -You handle customer payment collection
- -You manage expert payouts
- -You handle payment disputes
- -Need to track balances via webhooks
Pricing (Self-Managed)
Frequently Asked Questions
Quick answers to common questions
Still need help?
Our support team is here to help you succeed with the CallPayMin API.