Managing Your Payments & Payouts

Whether you're a member managing payments or an expert handling payouts, this guide covers everything about financial transactions on CallPayMin. Learn how to add payment methods, track spending, request payouts, and manage your financial data.

Payment Methods (When You're Hiring)

• •Navigate to Settings > Payment Methods in your dashboard
• •Click 'Add Payment Method' to add a new card
• •Enter card details securely (processed by our PCI-compliant payment provider)
• •Set a default payment method for auto-recharge
• •Remove or update cards anytime
• •All payment data is PCI compliant and encrypted

Auto-Billing Setup (For Calls & Chats)

• •Enable auto-billing to never run out mid-call
• •Set your trigger amount (e.g., recharge when below $5)
• •Choose recharge amount ($10, $25, $50, or custom)
• •Auto-billing only triggers during active calls
• •Get email notifications for each auto-recharge
• •Disable anytime from Settings > Auto-Billing

For Experts: Earnings Dashboard

• •View real-time earnings in your Expert Dashboard
• •Track daily, weekly, and monthly earnings
• •See breakdown by call duration and rates
• •Monitor your average call length and total minutes
• •Export earnings data for accounting purposes
• •View pending vs. available balance

For Experts: Requesting Payouts

• •Minimum payout amount: $10
• •Click 'Request Payout' in your dashboard
• •Choose payout amount or select 'Full Balance'
• •Payouts are sent after admin approval (bank transfer timing depends on your bank)
• •Funds transfer via Airwallex (US) or Wise (other countries) to your bank account
• •Track payout status: Pending → Processing → Completed

For Experts: Payout Account Setup

• •First payout requires setting up your payout account
• •Click 'Setup Payouts' when prompted
• •Provide business information and tax details
• •Verify your identity (required for compliance)
• •Add your bank account for direct deposits
• •Once verified, all future payouts are automatic

Transaction History & Reporting

• •Access complete transaction history in Billing section
• •Filter by date range, type, or amount
• •Download CSV reports for accounting
• •Each transaction shows: Date, Type, Amount, Balance
• •Members see: Call costs, recharges, refunds
• •Experts see: Earnings, payouts, adjustments